When Rebecca “Bex” Young first joined Finance Now, her son was four years old. Now he’s 20, and Finance Now has been there through many of life’s milestones – including marriage, the birth of her daughter, and most recently, supporting her through breast cancer treatment in 2023.
Starting as a personal lender in direct lending, Bex progressed to become a team leader for seven years before moving into her current training and development role. “My joy is to see people achieve,” she says, describing her passion for helping new team members succeed.
For Bex, Finance Now can be summed up in three words: “Family, fun, and innovative.” She’s witnessed the company’s evolution from paper-based processes to digital transformation, including the current rollout of a new lending platform that will streamline customer experiences.
“I don’t think it’s lost the family orientation,” Bex reflects, noting how the company has grown while maintaining its caring culture. “It’s not a case of we just work together. It’s a case of I actually know you and I know about your family, what’s happening in your world.”
As a trainer helping implement new systems, Bex remains excited about Finance Now’s future. “What excites me the most is that we’re still looking for ways to enhance our processes for our staff and our customers,” she says. “I think moving forward we’ll just get better and better, which is really cool.”
Bex Young
