Experiencing Financial Hardship?

If you are experiencing financial hardship please complete our online form on our Financial Hardship Assistance Page.

Check out our free self-service tools:

  1. Get an instant loan balance

    Text BAL to 580
  2. Get an instant settlement quote
    Text Payoff to 580
  3. Log into eMoney and send us an instant chat message.

Contact us

Have questions – check out our FAQs

General Enquiry

0800 40 50 70 ›

Mon-Fri 8:30am-6:00pm
Sat-Sun 9:00am-5:00pm

Retail Loan Enquiry

0508 868 868 ›

Mon-Wed, Fri 8:30am-6:00pm
Thursday 8:30am-8:00pm
Saturday 9:00am-6:00pm
Sunday 9:00am-5:00pm

Contact Directory

General Enquiry

0800 40 50 70+64 3 211 1244
customer@financenow.co.nz

Retail Finance

0508 868 868 09 845 0814
Fax: 0508 815 815
retailer@financenow.co.nz

Contact your Area Manager ›

Motor Vehicle Finance

0800 68 33 25
Fax: 0800 68 22 74
mvdealer@financenow.co.nz

Contact your Area Manager ›

Business Finance

0800 438 775 09 845 0821
bfenquiries@financenow.co.nz

Contact your Area Manager ›

Finance Now Card

0800 365 2273 customer@financenow.co.nz

Payments

0800 30 60 9009 845 0810credit.solutions@financenow.co.nz

SBS Insurance

0800 002 002 ssadmin@sbsinsurance.co.nz sbsinsurance.co.nz

Protecta Insurance

0800 776 832 contact@protecta.co.nz protectainsurance.co.nz

Send us a message

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How to make a complaint

Understand how our complaints management process works or complete our complaints form.

What type of loan are you applying for?

Personal Loan

Personal Loan OLD

Car Loan

Car Loan OLD

Retail Shop Finance

Business Finance

What type of loan are you applying for?

A Personal Loan ›
A Personal Loan ›
Car Finance ›
Car Finance ›
Retail Finance ›
Business Finance ›

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